Hey There! Thank you for visiting The Bird’s Word Boutique!
I accept Paypal and all major credit cards.
Payment is due within 24 hours after placing your order; otherwise the order will be cancelled.
Pretty please make sure your Etsy or Paypal address is your shipping address!
I will be unable to refund orders based on incorrect addresses.
Current turnaround time is 7 business days or less. For custom orders it may take longer depending on the request. I do my best to ship purchased items ASAP.
With every order, I will email you once an item is shipped. If you have any special shipping request, please contact me before you purchase an item from The Bird’s Word Boutique.
I love to gift wrap! Let me know if this purchase is for a special occasion, I would love to specialize your order.
Please contact me for any additional questions, I am happy to help you!
Precious time, effort and pride go into every aspect of the Bird’s Word Boutique. If you are unhappy with the item you purchased, feel free to contact me via Etsy’s convo feature or email (firstname.lastname@example.org) to resolve any issues. It’s my job to make my customers happy!
If you feel the purchased item as any defects, or arrives damaged, contact me ASAP! For defected or damaged items please send the purchased piece back and I will issue a full refund or an exchange of equal value.
If the piece you purchased does not fit to your liking and comfort, I will work with you to customize your piece. I would prefer to know of any changes you would like done before the order is shipped. I will not issue an additional fee for adjustments. Contact me via Etsy message or at check out.
All items are described to the best of my ability. If you have any additional questions about an item, you’re more than welcome to “convo” me or email me at email@example.com.
I can not cancel any orders that have already been shipped. Contact me ASAP for any cancellations. I try to get orders out ASAP.